At Precision Biometric India Pvt.Ltd, we understand that circumstances may change, and you may need to cancel your order. To accommodate our customers, we have a cancellation policy in place. Please review the following terms and conditions:
- Cancellation Window: You may cancel your order for InnaITKey Password Manager within 24 hours of placing the order. After this period, the order cannot be cancelled.
How to Request a cancellation:
To request the cancellation of your order, please follow these steps:
- Contact InnaITKey Customer Support: Reach out to our customer support team within 24 hours of placing your order. You can contact us via email at [firstname.lastname@example.org] or fill in the contact us form in our website www.innaitkey.com
- Provide Order Details: When contacting customer support via mail/contact us from in
www.innaitkey.com, please provide your order number and a brief reason for the cancellation.
- Cancellation Confirmation: After verifying your request, our support team will provide you with confirmation of the cancellation.
- Refund Process (if applicable): If payment has already been processed, we will initiate a refund using the original payment method. Please allow a reasonable amount of time for the refund to reflect in your account, as processing times may vary depending on your financial institution.
- Cancellations are only accepted within the specified 24-hour window.
- After 24 hours, the order is considered final and cannot be cancelled.
- Precision Biometric India Pvt.Ltd is not responsible for any fees or charges applied by your financial institution related to the cancellation or refund process.
We aim to provide excellent customer service, and your satisfaction is important to us. If you have any questions or need assistance with your cancellation request, please do not hesitate to contact our customer support team.
Thank you for choosing InnaITKey Password Manager. We appreciate your understanding of our cancellation policy.
Business Hours: 9.00 am – 5.00 pm, Monday-Friday